From Tests to Trust: Sharpening Group Dynamics

Boards and teams have no shortage of tools and tests aimed at measuring group dynamics. Most of us are familiar with the Myers Briggs personality test that measures where each of us are on four different personality spectrums. This test and many like them are more focused on understanding ourselves than looking at group dynamics.

However, it laid the groundwork for a generation of tests that intend to help groups function better. My favorite of these tests is Gallup’s StrengthsFinder tests. I like it because, as the name implies, it takes a strengths-based approach. The assessment ranks individuals across 34 talent themes, grouped into four domains. The underlying notion is that in a group setting, each member brings their own strengths. Knowing everyone’s strengths can help a team see how they

can best rely on each other and where they need help.

Now, keep in mind that I love taking tests and discovering more about myself. I know that this is not for everyone. However, what I think everyone can appreciate is that regardless of what tests you take or exercises that a group shares, the important part is that it is done as a group. The time that a board of directors or other team takes to get to know each other, their wants and needs, hopes and fears, can be invaluable. The direct outcomes are less important than the relationships that are built.

Our culture often prioritizes output over connection, emphasizing metrics and KPIs over relationships. To satisfy this cultural bias and meet our own needs, we must accomplish something. And that is great. If nothing else, we can set goals and create plans. For these exercises to be truly useful, though, we have to interact with our colleagues, build relationships, and become closer as individuals.

Laying this emotional groundwork can make a real difference for the organizations led and supported by volunteers and staff. Teams succeed not despite their differences, but because of them—when they take the time to build trust, transparency, and understanding.

This article was written with the help of ChatGPT.